The DFA Help Desk and IT Team are working remotely and we will continue to provide quality service and support during this time.
DFA Help Desk will operate as normal
Monday – Friday:
8:00 am – 5:00 pm
Lunch 12:00 pm – 1:00 pm
For assistance, please email us for any issues/questions related to SHARE FIN or DFA-IT.
Thank you for your cooperation and patience.
How to Submit a SHARE FIN/DFA-IT Help Ticket
To report SHARE Financial/DFA-IT issues or to request assistance please click link below (only if your email ends with @state.nm.us)
SHARE Open Period Updates:
SEPTEMBER 2021 PERIOD 03 (FY22) IS OPEN
JULY PERIOD 01 (FY22) IS CLOSED
FY21 IS NOW CLOSED PERIOD 998 IS NOW OPEN
**Note: For agency emails thatdo not end with “@state.nm.us”
SHARE Security Access Authorization Requests:
To request access for new users or changes to an existing user ID, please complete the following forms and email to SHARE Security
NOTE: AUDITOR ID’S WILL NOT BE REACTIVATED WITHOUT A SIGNED CONFIDENTIALITY AGREEMENT
IF YOU HAVE QUESTIONS PLEASE CONTACT DFA HELP DESK VIA EMAIL: FCDSU.HELP@STATE.NM.US
SHARE HCM Issues/Assistance:
Call the DoIT Enterprise Support Desk at 505-827-2121 (be sure to listen to the recording fully) or send an e-mail to DoIT Enterprise Support Desk
An email will automatically create a ticket and it will be forwarded to the appropriate HCM staff member.